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How To Access My Family Tree When Computer Is Crashed?

backing up a family tree
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Do you want to learn backing up a family tree when your system is crashed? If yes then this post will help you to find out your problem solution. Family tree maker software and computer both are such things that can stop unexpectedly.

So here we have two conditions for what we have to need to take a backup of our family tree: 1. The family tree maker is crashed 2. The computer crashed.

In this post, we will tell you how to back up a family tree when your system/computer crashes.

Backing Up A Family Tree

As we know the computer is an electronic device that stops working at any time. How would it be if you are working on your family tree and suddenly your computer crashed?  And you have your family tree installed on only a single computer in this situation how would you backing up your family tree?

In such conditions, you can resolve your issues with two types that we tell you about in this post. So read the full article and get the knowledge of how to back up a family tree.

Steps To Backing Up A Family Tree When Your Computer Is Not Working Or Crashed

You can back up a family tree in two ways that are given below.

  1. If you have a backup of your family tree in any other external drive like a hard disk or flash drive.
  2. You can also get your family tree again if you sync your family tree with ancestry.

Through these two ways, you can easily be backing up your family tree and installing your family tree into a new computer.

Backing Up A Family Tree Through Hard Disk

If you have taken a backup on an external drive before then you can install the family tree again. Many people took a backup of their family trees because they know how important is their family trees.

In a family tree, they have data on their family. So taking a backup of your family tree is a safe hand condition in such a situation. If you have a backup on another external drive then install that on a new computer, your family tree will be restored easily.

Backing Up A Family Tree Through Ancestry

Here we tell you how to take a backup of a family tree through ancestry. As we know Family Tree Maker 2017 and Family Tree Maker 2019 easily sync with ancestry.

So if you sync your family tree with the ancestry then you can easily restore your family tree on a new computer. Go to and log in with your username and password.

Take a backup of your tree and then install it on a new computer. Remember one thing in such a way you lose some information about your family tree like research notes. Because ancestry does not support research notes. You have to manually insert it again.


This is how you can easily back up a family tree when your system is crashed. Apart from this, if you have any other issues then you can contact Family Tree Maker Support anytime.

Call +1-800-697-1474 for instant support. For your help, we give a FAQ section below. Check the FAQ section and get the best answer to your problem. You can also use Family Tree Maker Support’s Live Chat Service and this is absolutely free of cost.


#Q1: How do I recover my family tree maker files?

Ans: Choose the backup file that you store on your computer the files will be restored on your computer.

#Q2. How do I transfer the family tree maker to a new computer?

Ans: First, open your Family Tree Maker 2019 software then click on the file menu. After that select the export option, and an export window will open. Choose the entire file to copy for transfer the family tree to a new computer.

#Q3. Can Family Tree Maker be installed on two computers?

Ans: Yes, you can easily install Family Tree Maker software on two computers. People installed their family tree maker software on up to three computers.

#Q4. How much does a family tree maker cost?

Ans: If you want to purchase the Family Tree Maker software 2019 then you have to pay $79.95.

3 thoughts on “How To Access My Family Tree When Computer Is Crashed?”

  1. Pingback: Family Tree Maker 2019 Upgrade | Upgrade Your FTM 2019 Right Now!

  2. Pingback: 7 Easy Steps To Download A Family Tree From FTM 2019

  3. Pingback: Ancestry And Family Tree Maker, Which Is Best?

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