Welcome to Family Tree Maker support website. If you are family tree maker software user, then you may look for family tree maker support since a software may give you trouble while you are using this genealogy software.

Family Tree Maker overview.

Family Tree Maker software is a tool which helps genealogist to keep their research at one place organized and help them to create book, reports etc. FTM software is one of the well-known software within genealogist community.

Versions of Family Tree Maker

FTM has many other version but Family Tree Maker 2017 and Family Tree maker 2019 are newest So please do not use an older version of FTM.


Family Tree Maker 2019 Review

Family Tree Maker has seen immense changes over the past years now and has recently celebrated its 30th-anniversary new version. The new edition was released on September 29th, 2019. The family tree Maker has gone through a lot of improvements since it has been first launched.

FTM came across some disappointments and everyone thought that the release MacKiev had made was a major loss. But this was not true at all as it is proved after FTM 2019 released with its most unique features which came along with a big 30th-anniversary celebration.

Features Include in TreeVault Cloud services:

The Surprising Cost;

It will cost you $79.97. You can buy it from MacKiev . so you can see it is not costly at all.

The restore service at emergency tree;

Treevault is a good feature that MacKiev has introduced with FTM19. If a devices crashes then a user can restore their tree using this service.

FTM19 tree with it Ancestry and the FamilySearch can all be synced but the TreeVault is much more advanced for your FTM data.

The free mobile app for your FTM Connect

You can use your tree on your mobile device through the FTM Connect app that is totally free. you can use it on a mobile phones that have the display. It can be used anytime and anywhere, you can even use it when you have turned the computer off. This enables you to share your tree with your friends and relatives too.

The weather report, Historical Weather the topmost search engine;

This helps to add multiple colours to your family stories with all the historical weather records available.

Then is ‘Next of Kin’ which you can’t forget;

Now you can add your successor to your TreeVault account and then you can take a walk through each of your family tree. You will also receive a certificate that can also come along with a will, which has all the details about your passcodes of how you should handle your TreeVault account together with your FTM license.

The new Tree Browser tool FTM 2019:

  • It has the richest Color Coding which has enhanced more to the color-coding feature of the FTM 2017. You can add more colors to ancestros so use color coding
  • The Tree Browser; enables you to view all of your FTM trees.
  • Now the Profile Picture Cropping tool helps to choose the picture, zoom in and then crop as you would like.
  • Then there are the folder counters; here you will find the items on a person’s notes, media, etc.
  • The smart filters which have been enhanced from FTM 2017 filtered list feature.
  • You now have the Hints in the Index, which will help you to search if there are any Ancestry or FamilySearch hints for each person available.
  • FamilySearch Integration 2.0 that helps to improve it and then the last is the Roll Back Changes features it helps you to roll back multiple changes all at the same time.





Note: If you are using an older version of Family Tree Maker then it may not function. We are Family Tree Maker Support so please call our support and get your issues resolved.

Numbers Speak

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Years of Experience

We started in 2015 and have good customer service experience

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Happy Clients

We have good number of happy customers.

Certified Technician

Good number of Certified technician who can fix your software issue on your first call.

What My Clients​​ Say about Me

Andy to the rescue !! I have peace of mind again as Andy restored my computer. I am forever thankful for you. Blessings. Gladys
Gladys Ketner
Client Since 2016
Can relate to and old senior person in a clear and concise and positive manner. I am sure he must be a highly valued member of your technical staff. On a scaled rating from 1 to 10 I would rate him as being a 15.
Darth Miller
Client Since 2019
It was a small problem but I was not being recognised as the administrator of my own documents!! they were 'read only'.
Janice Pollard
Client Since 2018