Last updated on May 5th, 2023 at 07:55 am
What happens if you are using a family tree on ancestry and suddenly your system crashed? What would you do to restore a family tree from ancestry if you don’t have any backup of your tree? Horrible!!! Isn’t it, It is?
In such conditions, a lot of people lost their family trees and all their data. But you can get your family tree back with the help of restoring your family tree from ancestry.
In this post, we will tell you how to restore a family tree from ancestry with simple steps. So that you save your family tree records.
How To Restore Family Tree From Ancestry?
There are two ways to restore your tree from ancestry. One is to sign into ancestry account on your family tree program and search for your tree. You can also download your family tree directly from ancestry. But if you choose this option then we also tell you there are also some limitations that we tell in the further paragraph.
Data That You Can Get Back From Ancestry To Family Tree Maker
Here we give some data that you can get restored from ancestry to your family tree maker program. Please check them.
You can restore people, names, facts (dates, places, and descriptions), relationships, citations, captions, fact media, and media.
Data That You Can’t Restore
As there are some data that is not viewable online on ancestry but you can also recover that data by synchronizing.
If you restore a family tree from ancestry then you can restore your research notes, fact notes, relationship notes, and personal data.
The second way to restore family your family tree ancestry is by creating a GEDCOM file. A GEDCOM file is a file with a universally accepted file format for all trees. It extends to Genealogical Data Communications.
If you restore a tree using GEDCOM then you missed out on your pictures, charts, books, and related items from an original tree because the GEDCOM file supports only text files.
You can get back your crucial information like notes and sources after conversion. Using a GEDCOM file you can download and upload family trees easily. But you can do this only if you are the owner of the family tree.
If you don’t know how to make a GEDCOM file then don’t worry here we will tell you how to create this with simple steps.
How To Create A GEDCOM File From Ancestry With Simple Steps?
Please follow the given instructions and create a GEDCOM file from ancestry.
- First of all, open your family tree on Ancestry then click on the Trees tab.
- Select the tree for which you want to make a GEDCOM file.
- Open tree settings and click on the export tree.
- After that, you will see a message “Generating a GEDCOM file”.
- Select save as and choose the target location for saving the file.
This is how you can create a GEDCOM file from ancestry but sometimes you may be facing some issues during creating a GEDCOM file. The issues are given below, please check them.
Problems In Creating GEDCOM File From Ancestry
Here we give some issues that you can face during creating a GEDCOM file. Please check that.
GEDCOM File Stuck During Generating
Sometimes when you create a GEDCOM file then a message will show with the “generating GEDCOM more than 15 minutes” message. When you see this message then refresh your page and retry. But the same message will appear again then you need to clear your cache and cookies.
Steps For Clear Your Cache And Cookies
If you are using Google Chrome then follow the given steps to clear your system cache and cookies.
- First, open Google Chrome on your system.
- Clicks on three vertical dots are given in the top right corner of your browser.
- After that click on more tools and then select clear browsing data.
- From there choose the cookies and other site data and cached images and files.
- Click on the clear option.
This is how you can quickly clear your system cookies and data.
Button Or Links Does Not Work
This is the second issue that you can face during creating a GEDCOM file. In this case, also you need to clear your browser cache and cookies.
These are the issues that you can face during creating a genealogical file from ancestry.
If you need any kind of help in restoring a family tree from ancestry then feel free to contact family tree maker support. Your best support is just one call away from you. For getting instant support dial +1-800-697-1474 right now and get the best support.
Use our live chat support for free.
Upgrade your old family tree maker
Cancelling Ancestry Membership