Family Tree Maker is popularly known genealogy software and millions are aware of that. And we have such amazing versions of the Family Tree Maker 2017 and 2019. Well, in this post we will discuss the problems faced in Family Tree Maker 2017. Therefore if you are one of those who are facing issues with your Family Tree Maker 2017 then you should definitely read through this blog.
Well, we are now aware that Family Tree Maker 2017 is a software and certain problems do occur with the software just like any other. Hence, in this blog, we have provided you with all the details regarding FTM 2017 problems so that you can get all your queries resolved effectively.
Furthermore, you can even go through the FAQs section given at the end of this page. It will surely help you get more answers to the issues you’re facing in Family Tree Maker 2017.
Below we have focused on the common problems users of FTM 2017 come across so you must read through carefully to get accurate solutions.
What is Family Tree Maker 2017 all about?
As we have already discussed above Family Tree Maker 2017 is one of the latest versions of FTM genealogy software created uniquely. Many people across the world use this software to create a family tree. So if you would like to know more about the latest version of Family Tree Maker then you should know that Family Tree Maker 2019 is the most recent version of FTM released.
Moreover, FTM is used widely by many people to make online family trees so if you also would like to make a family tree online then you could choose one of the best genealogy software FTM 2019 and FTM 2017.
When was Family Tree Maker 2017 software released?
The software was released on the 31st of March 2017 and since then it has been loved by many users. FTM 2017 has come up with some of the best features which make it even more amazing and popular. Although just like any other technology FTM also comes up with several problems and therefore we are writing this blog.
Problems Faced in Family Tree Maker 2017
We have handled some major issues here known as Family Tree Maker 2017 problems encountered by FTM users. Besides, we have noted that some major problems are functional such as GEDCOM import problems and GEDCOM export problems.
Functional Problems found in FTM 2017
Several customers have difficulty syncing their tree with Ancestry; it ranges from the failure to sync at all to profile duplication or some other corruption concerns. Whereas others report regular crashes or freezes, special on Windows, or need help with restarting a computer.
Another issue that FTM users have complained about and I have also personally observed the same with Family Tree Maker for Mac (not so sure about Windows) is that ‘Web Merge’ can at times mix up relationships like husbands and wives or dads and mothers. Although, the father in the record mentioned was identical to the father in my tree.
UPDATE: Now as per a Software MacKiev representative the Ancestry server, (not FTM) is to be blamed for the inaccurate relationships.
Keep in mind that the ‘Filter’ tool in Mac and Windows does not filter out dates that are blank and this is a problem I have discovered. So if you follow these instructions you will be able to do the following;
- You should select the ‘Filter’ option from the given drop-down menu.
- The ‘Individuals’ can be filtered by any fact which includes a location name.
- Individuals can be filtered out based on any fact date which is not blank.
Moreover, you should know that ‘Individuals’ with blank dates do appear in the filter list. However, functions should perform as expected and documented.
GEDCOM Import Problem
- Family Tree Maker GEDCOM 5.5.1 compliance had already been pledged by MacKiev president Jack Minsky. Well, this was planned to happen in FTM 2017 however, events conspired to prevent it. So I am hoping and also expecting that to happen in the next update, not the next bug-fix release but soon right after that.
- The tag NPFX is imported improperly into the ‘Title’ box because NPFX should be imported into a distinct Name Prefix field in GEDCOM (UI. Remember to only use the title for nobility titles such as king, queen, duke, countess, etc).
- In the ‘Also Known As’ box, the tag NICK is imported therefore it would be preferable if it had its own ‘Nickname’ field. (Such as UI change needed).
GEDCOM Export Problem
- First, while the CORP’s Address Structure is already formatted properly the ‘Submitter and Repository addresses are found incorrect. In this case, they should be formatted to the CORP using the ADDR and CONT tags. If you like you could also use the ADR1, CITY, STAE, and CTRY tags but you must follow the standard. Moreover, the address structure should be built as it would appear on a mailing label and utilizing the ADDR and CONT lines to form the address structure.
- The tag IDNO was correctly imported however it was exported using ‘EVEN’ instead of IDNO.
- When tag SLGC (the LDS Sealing Child) had been exported it was lacking the essential tag FAMC.
Improvement Needed
One should allow FTM users to filter out matches in their family tree or records. In addition, I frequently refuse to see family tree matches or choose to examine them independently.
Now the ‘This Member Tree record is not currently available’ does not really show any matches. Then the ‘Sync Log’ on the other hand only shows ‘Deleted person’ for the deleted people.
Cosmetic Issues
Also note that in addition to the issues that I mentioned in my assessment the ‘Web Clipping’ tool that is in the ‘Web Search has some flaws:
- First, remember that the phrase ‘Click here for extra help with web clipping’ does not lead to any website.
- Then the ‘Grey’ text in the ‘Web Clipping’ box blends in with the grey background almost completely (also this is not good for people with visual disabilities).
- It is difficult to guess when the ‘Web Clipping’ button is off or on.
Do you need technical support?
We trust that you found the above solution helpful and that you are now aware of some of the major problems faced in Family Tree Maker 2017. Nevertheless, if you need any further technical support you can always feel free to connect with the Family Tree Maker Support Number at any time. Moreover, our helpline is available 24/7 therefore you can contact our toll-free number +1-800-697-1474 without any second thoughts. You will be assisted by highly skilled and efficient technicians immediately.
FTM 2017 FAQs:
Below we have mentioned some FAQs on FTM 2017 questions most commonly asked by FTM users:
Q1. Is FTM 2017 Windows 10 compatible or not?
A. Yes, definitely FTM 2017 and the later version is compatible with Windows 10.
Q2. How can I update Family Tree Maker?
A. If you need help in updating the Family Tree Maker genealogy software then you just need to go to the ‘Help’ section from the left corner.
Q3. What is the cost of Family Tree Maker 2017 at present?
A. The full cost of Family Tree Maker 2017 is $89.95 for the DVD + Download. And for the USB + Download you would need to pay $99.95.
Q4. What is the total price of Family Tree Maker version 2019?
A. The total price of Family Tree Maker 2019 is $79.95 and the upgrade cost is $59.95. So if you would like to upgrade it right now then you can surely get a chance to enjoy a special discount offer of $49.95.