Skip to content

Remote Support

family tree maker remote support

Sometimes it happens that the issues are not resolved by call support or chat support. In such conditions, we take remote support. In this support, our tech team members will take access to the customer’s computer or laptop.

Why We Choose Remote Support?

This support is better than call support or chat support. In this support, our tech team member connects with the customer’s computer and checks the issues. It helps to short out the problem. Once the issue is found out then the tech support member will take the best decision. This is the best option because in this method tech team understands the actual problem. That is helpful to fix the solution within a quick time.

For this support, you have to a good speed internet connection. If you are not feeling comfortable with remote support then you can choose our other support options which are call support and chat support.

Quick Links:

Install family tree maker

Make a family tree on Google docs

Not able to sing into ancestry

Family tree maker on multiple computers

Rate this page