Are you struggling with the Slow and Freezes in Family Tree Maker software? If yes, then you would surely be glad that you have come across this blog. Here we have provided you with the best solutions that will help you resolve the issues of slow and freezes in Family Tree Maker software in no time. But for this, you would need to follow the given instructions carefully to get proper and accurate results.
Slow and Freezes in Family Tree
Check the System Compatibility
When you face slow and freezing issues in Family Tree Maker the first thing you must do is check the compatibility of your system; have a look at the list of important system requirements that must be met to have a functional FTM.
Operating System for Windows –
- Windows 7, 8 and 10
- 900 MB Hard Disk Space minimum
- 4 GB RAM
- 1024 x 768 screen resolution
Operating system for Apple devices –
- OS X 10.10 or later version, including macOS Catalina 10.15
- 4 GB RAM
- 1280 X 800 screen resolution
Compact the Family Tree File to fix issues in Family Tree Maker
- Remember that the compact tool within the program will help to compact the file.
- It will also re-index the tree file
- Will help to remove unnecessary data
- Helps to optimize the tree’s performance
Merge Duplicate Individual and Source Citations
- Merge the duplicates to reduce the size of your tree file
- It helps to make the tree file more efficient
Work Offline
- Choosing to temporarily disable internet access and work offline can help to increase the performance of the family tree significantly.
- Click on the ‘File’ menu this is the second last option for you to go offline.
- If you do not want to go offline then you should turn off the automatic hints feature from Ancestry and FamilySearch.
- You should also uncheck the boxes for ‘Show hints from Ancestry and FamilySearch.
- Disable the ‘Fast’ field by clicking on tools in the menu.
- Next, click on ‘Options’
- Now make sure to uncheck all boxes under ‘Use fast fields for’.
In case none of the above steps helped to fix the performance issues of your Family Tree Maker then there is something you would need to correct on the device. The issue could be antivirus software which may be a problem. Even pending updates or recently failed updates can also be causing performance issues. Altogether you should know that a device tune-up and clean-up could also be the cause. You can try out a disk check as in some instances this also helps to fix sluggish performances.
Furthermore, if you need further detailed diagnosis then the phone and remote support could be of great help in resolving slow and freezes in Family Tree Maker.
Conclusion
We trust that you find the above solutions useful and you are now able to fix the slow and freeze issues faced in your FTM. Nevertheless, you can always contact our Family Tree Maker Support Number to help fix any related issues. Our Family Tree Maker Support Number ‘+1-800-697-1474’ is available 24/7. You will get instant help from well-experienced and dedicated techs.