Are you facing sync issues on FTM 2017 with Ancestry? Then this is just the blog you need to read as here we have explained how to fix the sync issue between Ancestry and FTM 2017. Well, there are several reasons as to why you might be facing sync issues such as due to high traffic on the Family Tree Servers, sync may not happen. This could surely give you errors or slow down the sync process. Therefore before you start syncing your tree you must always check the weather report. Then if you find it shows a green color this is the best time to sync.
Also whenever you face a problem viewing your tree in FTM 2017 then you might be unable to synchronize your trees. In this situation, you can just wait and try it again later.
Sync Issues on FTM 2017 with Ancestry
- Internet Issues
- Sync Change Log issues
- Software related Issues
- Media Sync Issues
- Restore Issues
- Re-Download Issues
- Syncing Family Tree Maker to Ancestry
Internet Issues
You should know that various internet service providers have different connection speeds. Hence the variation in the internet speed might cause a problem with syncing, a natural phenomenon. Moreover, there are 3 types of internet connections:
- Dial-Up Connections – Slowest
- Satellite Connections – Variation in Speed
- Cable Connections – Overall, good but it could slow down during peak hours
Therefore you should opt for the best internet connections to make sure that no issues occur.
Sync Change Log Issues
Now if you happen to change the change done is enormous and you did not make it in the ‘Sync Change Log’ windows then you should choose to contact the technical support team for instant help. Since we have well-versed experts they will surely guide you with the topmost solutions.
Software Issues
You need to know that software like Antivirus, Firewall, or viruses might affect the sync on FTM. So since this software checks on downloads and uploads while synchronizing FTM it might also check on those downloads and uploads and could block the activity which may result in an error. So in this case you should instantly contact the technical support team for further guidance. This could also be one of the major reasons for syncing problems in FTM 2017.
Media Sync Issues
You must know that those beautiful and rare pictures of your ancestors and their stories in your family tree sync separately from the rest of the information. The more photos and stories you have the longer the sync time will take. So you can always check on the media download progress. This could also be one of the problems for synchronizing FTM 2017.
Moreover, the media in your tree files synchronizes separately from your tree data. So this means that the more media you have in your tree the longer synchronization will be. Even if you do not see the ‘Media Processing’ status bar at the top, know that your media might still be synchronizing.
In case you have bad media then this could interfere with sync in FTM.
Therefore you would need to go through the ‘Media Workspace’ in FTM and check each file to see which one (s) is the cause of the problem. Then after that, you should remove the files from your media collection. This should surely help fix up the syncing issues and you should be able to sync your tree again.
Missing Media
Now if you have any missing media in your tree, then you will see a sync error. So in this case you must make sure that you do not have missing media in your tree.
Restore Issues
Do you know that the best practice of using the FTM is to back up the data occasionally whenever available? Besides, your latest backup should be complete and frequent. For example, if you are consistently facing issues with syncing then you should go ahead and restore the most recent full backup.
Re-Download Issue
Did you do a recent backup or not of your trees? If not so, then you can re-download your tree as a new one. For example where you have the information in your FTM that has not yet been synchronized and then you have had to re-download the tree as a new FTM tree in order to fix the syncing issues.
Syncing Family Tree Maker to Ancestry
So let’s just suppose that you can synchronize the information but not back it up. Or you cannot upload and link your tree from within FTM. Hence in this situation, you must directly contact the Family Tree Maker Support Number and speak to one of our eligible experts for the best solution.
Conclusion
Furthermore, if you come across any problem regarding your FTM you can feel free to reach us at the Family Tree Maker Support Number +1-800-697-1474 or Live Chat. You will then be assisted by our team of intelligent techs who are available to provide you with absolutely effective solutions within the shortest time possible. So without having any second thoughts you can just call us at our helpline toll-free number any time.