Are you facing Family Tree Maker 2019 problems? If yes, then this blog is just meant for you as here we have mentioned all related problems you could come across with FTM and how to resolve them. Below you will learn how to fix issues while entering a tree in the FTM 2019 and 2017 versions these are some common issues which users encounter in FTM.
Furthermore, if in any case your file is not working and you would like it repaired. Or you are facing issues with your genealogy software. Or you have some related queries concerning whether FTM 2019 syncs with Ancestry or how to split a tree in FTM. You can feel free to contact our professionals at our toll-free number +1-800-697-1474.
You would be glad to know that this blog will help you fix many FTM 2019-related problems in no time. However, you would need to read this page carefully until the end in order to get the best results.
NOTE: Keep in mind that this blog is create and applies only to FTM genealogy makers for Windows and Mac.
Family Tree Maker 2019 problems
First of all, you need to remember that to perform any task you must start by creating a complete backup of your files for safety purposes before you proceed with anything.
IMPORTANT: You must also note that the Family Tree Maker software will not work correctly unless your system meets the requirements for the installation. You can check below to learn about the system requirements for FTM 2019.
For Windows users follow the requirements given in the image;
For Mac Users
You should know that you could still experience issues with the old Family Tree Maker installed even after you meet all the system requirements. Hence if so then this is because in the FTM software, there are various types of errors which are also mentioned here so read along to know more.
How to Repair Issues with the Family Tree Maker Software 2019?
Some common issues occur while repairing FTM updates mentioned below;
- File damage occurring during a tree file
- Issues with merging old and new files
- Improper shutdown of FTM
- Issues with a corrupted file
- Inserted damaged data into a file
Well, the above issues are some that can cause many errors when you have to merge, report, import, export etc. Therefore to repair your genealogy maker file you should go through the instructions given below. You must know that updating the FTM software at times does help to resolve such issues.
Do you check for updates on the FTM software?
The Family Tree Maker software is generally updated already to repair issues and also improve the products. To get accurate solutions just follow the given steps to update your FTM:
- First of all, you got to click on ‘Help’ from the ‘Menu’ bar assistance.
- After that, select the ‘Check for Update’ option from the given drop-down menu.
- And now your FTM software will automatically start checking for updates.
Error: Now if you made a mistake says that ‘You must be logged on as an administrator’. Then you should click on the instructions that say ‘You must be an administrator.’
Solution: The solution to fix this issue is that you need to right-click on the FTM icon and then click on the ‘Run as Administrator’ option.
The Family Tree Maker software occurred with an error or stopped working:-
Error: Well in this case there are two general issues. ‘The genealogy maker has encountered a mistake and wishes to close.’
- You should know that the ‘Family Tree Maker has stop working’ error occurs mostly when the Genealogy Maker 2019 FTM files have been uninstall and reinstall or when a patch is install on the pre-install software.
- So if you find that the previous configuration is causing the errors then you can click on the resolve issue option.
- Family Tree Maker stopped working error or FTM crashes or is not opening.
- Remember that whenever specific files crash or close unexpectedly in FTM then an error is caused. Also if there have been multiple times of installations/updates done over corrupted files.
Solution: In that case, you should try and update or reinstall your FTM and also do not try and backup your data. So now let us learn how to go through the process;
Uninstalling and reinstalling the Family Tree Maker Software
Did you know that often times just uninstalling and reinstalling the software helps to resolve several issues and makes the whole manual setting default again? Therefore if a little effort does not help in fixing the issue then you should reinstall the program. Or you could also choose to visit the Family Tree Maker Help for further support.
However, if you continue to see errors and you have already performed uninstalling and reinstalling the FTM program then you should uninstall it manually. This action could help in removing all aspects of the program from your PC. You just need to follow the mentioned steps carefully;
- You must first go to the application settings.
- Next, you need to look for the FTM software.
- And now you should uninstall FTM entirely from your system.
Recommended by Experts:
As recommended by experts you should choose to reinstall the program within the clean boot mode after you have uninstalled the program manually. Kindly find the instructions given below to get the needful done.
Perform a Clean Boot menu and clean the System Files
Error: Well when the system starts you may already know that it starts with some application. Hence some application causes are on auto-run mode and they begin with the boot-up. So in this situation, you must check your startup application list and make sure to remove any inappropriate apps found as they also cause the system to slow down.
Also, know that loading your computer during the clean boot can help troubleshoot any issues that occurred in FTM 2019.
Know how to perform a clean boot using Windows:
- Note that it is better that you use a Windows clean-up tool to clean the temporary files and trash items.
Conclusion
After you have finished following the steps given above then you should be all good to use your FTM 2019 without any problem. Nevertheless, if you happen to encounter some issues or still facing installation issues with the old or newer versions of FTM. Then you can directly contact us at the Family Tree Maker Support Number +1-800-697-1474. Our team of well-qualified technicians will assist as soon as possible with the most suitable and appropriate solutions. Moreover, they will guide you accordingly on how to use the Family Tree Maker 2019. In addition, if you like you could also use our ‘Live Chat’ service and connect with the professionals for Family Tree Maker 2019 Problems and instant support.