Do you want to learn how to convert Family Tree Maker files using the FTM old to the new version program? Or are you unable to convert a FTM file? If yes, then this place is just where you ought to be right now. We have provided you with the most accurate solutions. All you must do is read along carefully in order to get the desired results.
If you have upgraded your Family Tree Maker to version 2019 then you might not be able to convert your files post that. This problem could also occur if you have moved the FTM file to a different location.
So if any of the above situations is where you find yourself current then you should read the instructions below.
Learn how to fix the problem ‘Convert Family Tree Maker Files’:-
First of all, you must check if your external hard drive is still intact. If you already have your FTM data on an external hard drive then you can go ahead and follow the instructions given below to check the hard drive:-
- You need to first press the Windows key and ‘R’ key together at the same time.
- Next, you should see a ‘Run’ box appearing on your screen.
- You now need to type ‘C’ in the given box.
- After doing so it will open the ‘C’ drive on your computer.
- Now you must make sure that there was an external hard disk that had FTM data in it.
- In case you do not see your external hard disk attached.
- Then you must remove it and plug it back again.
- Alternatively, you need to find out if your family tree default location is still the folder that you were using before.
- To be able to find whether you have selected the default location or not you will need to first open the Family Tree Maker software. After that, click on ‘Tools’ and then select ‘Options.’ You should now be able to see the family tree software location.
- You are also supposed to check if your folders are not in read-only mode.
Learn how to check if your folder is in read-only mode to fix the issue.
Are you unable to convert your files?
- In case you cannot convert your files, then click on the ‘Documents’ folder.
- You should be able to see the FTM folder in the ‘Document’ folder.
- You then need to right-click on it and select the ‘properties’ option.
- Next, select the ‘General’ tab and then you will see the box that says ‘Attributes.’
The above solutions should definitely help you to convert your Family Tree Maker file. However, in case you still face any problem you can directly call the Family Tree Maker Support Number directly.
NOTE: You must know that we are premium support hence we charge for our services. Moreover, we are not affiliate with MacKiev or Ancestry. Also, the images and names shown are only related to the services which we provide on FTM software.
Conclusion
We hope that you enjoy this blog, in addition, if you need any further assistance you can contact us anytime at the FTM Support Number +1-800-697-1474 or Live Chat. You will be guide by our most eligible experts who are available 24/7 and have all the solutions regarding the Family Tree Maker Software.