Companion Guide is a book in which you get all the information about the family tree maker. By using a companion guide a user can easily understand how the family tree maker works.
How to Buy Companion Guide
Editions: We’ve made a complete of 4 guides — Mac and Windows in US English and UK English. The United Kingdom English edition is shipped throughout Europe from our printer in London, and to Australia and New Zealand from our distribution center near Melbourne. You can get the US English edition everywhere else from Western Massachusetts.
About the Printed Edition: We’re printing on archival quality paper during a format that’s larger than past editions (6.5 x 8.5 inches) and with a top-quality flat-edge paperback binding. The guide is full color and runs 330 approximately pages (slightly different length for Mac and Windows).
Keeping up to Date: Emails leave to purchasers on the day their copy is shipped. We’ve been posting updates here and on Facebook.
Questions? Please ask at Live Chat if you’ve got questions on the Companion Guide (other than “when is my copy coming”?).
A: Attend support.familytreemaker.com and enter “Live Chat” within the search field.
Frequently Asked Questions
Q: How will I do know if my copy has been shipped?
A: you’ll get an email when yours goes out. For US and CA orders, your Companion Guide is going to be sent by regular USPS media mail and your email notification will contain a tracking information.
Q: I’m unsure if I ordered a replica. How am I able to check?
A: Once you placed your order, you ought to have received a confirmation email with “Shipment — FTM 2017 Companion Guide” within the subject line.
Q: Should I contact Live Chat to seek out out when my copy is predicted to arrive?
A: Please attempt to resist contacting Live Chat about the guides until a minimum of every week after receiving your shipping notification. We’d wish to leave the lines open the maximum amount as we will for technical support questions.
Q: Does the free update is available?
A: Yes! All those that purchased a MacKiev edition are notified by email. If you didn’t get an email, click here for more information.
Q: Are there big differences between the Windows and Mac editions?
A: Not really. The applications are very drawn in functionality now, therefore the biggest difference is that the Mac guide has all Mac screenshots and therefore the Windows edition has all Windows screenshots. So if you’ve got both platforms, you actually could cope with one edition or the opposite just fine.
Q: Is that this an equivalent guide because of the PDF within the Help menu?
A: Yes. It’s the same one but printed in book format. Many of us find a book much handier than a PDF. That’s why we are printing one.
Q: there’s a free update available for FTM 2017, do the printed and PDF Companion Guides match?
A: Both the printed Companion Guide and therefore the PDF version that’s included within the Help menu was updated to match changes that were made within the first free update (23.1) for FTM 2017. No further updates are made with the discharge of 23.2.
Need Support, visit family tree maker support center.